Refunds & Returns

We stand behind every TrueGroove Swing Trainer. If your trainer arrives damaged or defective, contact us promptly for a replacement or refund. For other concerns, contact us within 30 days of delivery to discuss options.

All returns must be shipped in the original TrueGroove packaging and include all original components, parts, accessories, and materials, including any promotional or bonus items received with your order. Returned products must be complete and in good condition. Returns that are incomplete, damaged, or missing items may be refused or subject to a partial refund.

Our guarantee does not cover damage resulting from misuse, improper assembly, unauthorized modifications, or normal wear and tear. Training results vary based on individual use and effort, and we do not guarantee specific performance outcomes.

To request a refund, replacement, or discuss other options, please contact us using the form below.